Correspondence management
Every letter received. Every notice flagged.
We receive post and courier at your business address and tell you when something arrives. Depending on your plan, we can also scan it, forward it or hold it for collection.
What's included
What you get
- Receipt of letters and courier at your business address
- Notification when mail arrives
- Scanning of envelopes or contents, where your plan includes it
- Forwarding or collection, with courier charges billed at actual cost
Limitations
What to know first
- We cannot accept cash, valuables, perishables, hazardous or prohibited items.
- We cannot sign for or accept legal process on your behalf unless agreed in writing.
- Large parcels and storage periods are subject to the centre's limits.
Process
How it works
- Step 01
Mail arrives
Post and courier addressed to your business are received at the centre.
- Step 02
We log and notify
You are told what arrived and from whom, where visible.
- Step 03
You decide
Ask for a scan, forwarding or collection, depending on your plan.
Eligibility
Who it's for
- Active virtual office clients
Documentation
What you'll need
- No extra documents beyond your virtual office onboarding
Where
Listed at these locations
Questions
How quickly will I know when mail arrives?
Notification times depend on the centre and your plan. We set them out in your service agreement rather than promise a figure here.
What happens to official notices from tax authorities?
We flag government and legal correspondence as a priority and tell you promptly. Responding to it within any deadline remains your responsibility.